DO NOT GO !
I strongly advise against staying at this hotel. The staff enters the rooms without notice, they are unhelpful and sometimes even disrespectful. They look for every possible way to charge you extra⊠real scammers! Upon arrival, youâre required to pay a 1000 pesos cash deposit, and when leaving, they might try to find any excuse to make you pay more. The hotel is also very noisy. If you come across this place, seriously, donât go!
Interesting location but a bit far from the center (30min walk).
The staff (security and maintenance) are good.
The administrative staff never respond to emails (if you plan to contact them after your stay, don't count on a response at all!).
The gym needs improvement (some machines didn't work).
However, if you are sensitive to noise, be aware that there is a nightclub right in front of the hotel, and even on the highest floors, there is a lot of noise at night.
Personnel les employes sont toujours de.mauvaise humeur.
Ils faut toujours demander des serviettes
Le bruit des bar toutes la nuit ont ne peux pas dormir. Ils nous donne des serviettes salle avec des troux ????
The staff refused to give new bath towels and responded donât you already have some (we were here for days with no new towels). There was a black substance that was all over my sheets every day. The soap dispensers werenât refilled when they cleaned the rooms and were not full upon arrival so we ran out day 3. The infinity pool is NOT an infinity pool itâs just a rectangular pool with dirty glass and dirty chairs. Pool towels were not always available. The building across that is a part of the view is COVERED in graffiti but that is not in the pictures they advertise. The carnival across the street was very loud and we could hear it. The shutters on the balcony didnât close and some of the hot tub jets did not work. Not worth the money at all. You only get one room key even if you have 2 guests and you have to give your room key in order to get any pool towels so you canât even get back to your room.