Parmi les services offerts, vous trouverez un service de garde d'enfants, un service de conciergerie et un service d'assistance pour les visites touristiques ou l'achat de billets
Ă seulement 4 minutes en voiture de Place Jemaa el-Fnaa et Ă quelques minutes de Avenue Mohamed VI
Riad tres agreable dans le.quartier de la Kasbah
Belle chambre donnant sur le.patio et sa piscine.
Petit dejeuner excellent servi sur la terrasse par un personnel attentif et discret.
Bonnes adresses donnees par Naoual la responsable qui est aux petits soins pour les clients.
Canât say enough about how wonderful it is at Riad Dar Karma. The Riad and my room were both stunning. Itâs right in the Kasbah, so very convenient, but super quiet. The staff is very friendly, everything is clean and the breakfast is very nice. If you have VIP status with Expedia, you will even get a free transfer from the airport. Overall, a fantastic stay!
The breakfast there was delightful and healthy. The staff couldn't have been nicer and more helpful. I had a truly excellent massage in their upstairs massage room. My room was great, well air conditioned and quiet.
Overall a great experience.
The riad organized a pickup from the airport directly to the riad, there is a short walk from the drop off point because the roads are too narrow for cars but the driver was nice and knowledgeable, directed me directly to the front door. The riad is located in a more quiet and chill part of the Medina which I appreciated. The kasbah has a Main Street which is normally bustling at several parts of the day but it was much more chill in general than the souks in the medina. Inside the riad it is quiet and beautiful. There are several public places to hang out in, terraces and patios and little nooks everywhere you go. I had a very pleasant time just hanging out in the riad.
The complimentary breakfast every morning was good and quite filling. It was varied each morning which was nice and made me look forward to each morning.
The staff were very nice and knowledgeable as well, Naoual the manager was very kind and responded quickly to every question via text. Being in communication via text with the manager made it easy to get any information needed.
Beautiful riad with superior customer service. Breakfast was delicious and rooftop massage was great and very affordable. Perfect spot to relax while still being centrally located. Highly recommend!
The Riad itself is gorgeous, has a relaxing ambiance and is very comfortable. The free breakfast is a bonus, often served with fresh fruit. We used the Spa services and it was very nice.
This Riad is fairly accessible compared to other Riads in the older Medina. Generally, the area is clean and we always felt safe.
One comment I will have to make is that this Riad didnât feel as welcoming as the other we stayed at. The staff didnât seem very happy, and werenât as attentive or interested in your experience.
What an AMAZING riad!
Tucked away in a maze of traditional medina alleyways, the large door swings open to an oasis. Soft lighting and the smell of orange blossoms greet you as warmly as the staff who open the door.
Naoual, the manager, was so kind and helpful to me. From having a staff person escort me to my pickup location for a pre-dawn excursion to scheduling hammam and dinner, to arranging transfer to the airport - her attention was top-tier.
Whenever I saw the staff there were smiles, the meals they prepared were fresh and delicious. The room was nicely appointed, the rooftop was a lovely space for relaxing or enjoying a meal. The body scrub and massage were like nothing I have ever experienced - SO good!
I would return to Dar Karma without hesitation. Iâm glad I decided to do riad rather than a hotel. It definitely elevated my experience in Marrakech.
[side note: the only reason I gave the surrounding area less than 5 stars is due to construction/rebuilding in the vicinity. It does not however take away from this lovely community and riad]
My 3rd time in Marrakec -Horrible experience!
1. We got a very small and very dark room with a small window facing some back ruins while our friends got a room which was twice bigger, brighter, with a nicer bathroom and view for the same price. When we approached the front desk lady to find out if she made a mistake she offered that we pay more for an upgrade instead of paying us back for a room that we obviously overpaid for. She also offered that we sleep outside on the rooftop if we are afraid of darkness. Her inadequate sense of humour and rudeness was through the roof.
2. On the last day we booked airport transfer which should cost 22 EUR for 1-4 people. She tried to charge us twice the amount because we were 4. Normally itâs the taxis that try to rip you off in Morrocco rather than hotels but In this case it was the other way around and we paid 15 for the taxi instead of 44.
3. The riad charged my bank card on the evening before check out without prior notice even if I specifically chose to pay at the property. I wasnât asked whether I want to pay by cash or card or I if want to pay with a different card. Never happened to me before!
We didnât feel welcome and nobody said goodbye when we left
Despite the horrible customer service the riad looked nice and is in a great area of the Medina (Kasbah) , walking distance from Jemaa el Fna , Les Bains the Marrakech and Saadienâs Tombs and La Sultana. I would not return to this riad though and donât recommend it.
The Riad is charming, we were welcomed so nicely and brought mint tea. Our room was spotless and comfortable and breakfast on the terrace was delightful with homemade bread and pancakes and freshly squeezed juice. The manageress is very knowledgeable and helpful and she made wonderful suggestions of where to go. We will be coming back.
Thank you again for the upgrade and your warm welcome. the hotel is ideally located and in a very calm street.
We loved the good taste of decoration and breakfast was delicious.
A gem in the heart of Marrakech, traditional authentic riad with all the luxuries of a hotel. Service was great, breakfast was lovely. Would highly recommend.