Parmi les services offerts, vous trouverez un service de nettoyage à sec / blanchisserie, un service de conciergerie et un service d'assistance pour les visites touristiques ou l'achat de billets
The riad was stunning. Beautiful tile and Moroccan decorations. Super convenient location in the Medina. Easy to get a cab to the airport. Close to lots of food options. Very quiet for being in the Medina. The breakfast was wonderful. They also offer spa services.
Excellent service and extremely Friendly Staff. The location, being right in Medina was nice and easy access to restaurants and lively evening. The rooms are very very tight though. We had a 3 people room, and yet we could barely move in there. There is a central lobby which we were able to use for tea/coffee. The terrace is lovely too. Couple of things to note. For taxi, its a 5-min walk to main road, since vehicles are not allowed in the Medina during the day. There are porters who will carry your luggage for about 100 DH. It would also be nice if the hotel communicated about its exact location, since its really inside a small alley. Overall, great experience!
property unindated no phones in the room to contact reception, beds and pillows to hard uncomfortable. lost wifi for 2 days, also lost electric power supply for 2hours no back up generators in the hotel, bathroom sliding door kept jamming were unable to close completely the door handles were broken, shower sliding doors would not close properly had to rock the doors to shut them .deffinatlty not a 4 star hotel
Our second time staying and lived as much as the first time, lively confortable room, great shower and very friendly staff. If you are staying in the Sulfan suit be prepared to be up at 8am with cleaning lady Dragging chairs upstairs . Time to get up for the delicious breakfast
Lovely property, very close to the square only a couple of mins walk making it very convenient. Tried spa treatments and food in the hotel, both of which were great. Breakfast was incredible everyday and on days when we had excursions the hotel assisted in trying to ensure we could have food or drink prior. Hotel staff were exceptionally accommodating and helpful.
Check-in was better than the last time, this time tea and water was offered, and help with the luggage as well.
However, useful help for getting a pick-up taxi from the airport to the second passenger was not provided, even after insistence. Shifting information, and not clear help. At the end of the stay, when I asked for a cart to transport the luggage to the taxi, "look outside yourself" was the answer. And finally, when the recepcionist was helping with the luggage during check-out, the manager was angry with him because he was helping.
The reception was mediocre for the price level and the standard of similarly priced Riads in Marrakech. No help offered with the luggage, no cold water, no welcome tea.
Ony 1 hair dryer per floor that needed to be returned after use.
They took care of me. As a solo petite woman traveling alone - who happened to need a taxi at 4am to the airport. The Riad booked it for me and escorted me to the taxi.
The staff was amazing and the Riad is close to everything. I walked to all tourist attractions I wanted to see.
My stay was so lovely, and the staff was so very warm an welcoming. The hotel details are beautiful. Definitely made my first day in Marrakech a wonderful memory. Will be back!
The staff were extremely friendly, welcoming and helpful. The breakfasts were an interesting mix of savoury and sweet and there was plenty of it with good filter coffee. Although our twin room was very compact, the shower in our bathroom was unexpectedly excellent both in power and temperature. The roof terrace was lovely to sit out and have lunch in the sunshine. The pool was more of a plunge pool in terms of size but nice to have. I would stay here again
Extraordinårio espaço, o atendimento, as informaçÔes prestadas, a localização e o conforto.
Tudo com muito bom gosto, muito preståveis e pequeno almoço fantåstico.