Very dirty rooms, the carpet smelled of urine and the bed was so u comfortable that it was impossible to sleep. Also on expedia it shows the rooms as air-conditioned however only 2 rooms are airconditioned on the ground floor and they had a weird pull down bed which was horrible to sleep on. They showed us other rooms which all smelled horrible and were boiling hot even though outside temperature was cool but something in the rooms made them very hot so we opted for thr dirty uncomfortable air conditioned room but after one night it was so unpleasant that we decided to book and go to another hotel. Had originally booked for 3 nights but left after the first only, also expedia assured me a refund and Have recorded chat from the expedia agent that after checking out the second day they will issue me a full credit card refund for the unused nights, but once I checked out and asked expedia to proceed with the refund, they refused to do so, highly uproffessional on part of expedia to first assure me of a refund then back out.
But whatever, they can keep my money if it makes them richer , seriouly though this is an unliveable dirty 1 star hotel with broken rooms, dirty carpets, dirty mattresses , mouldy smells everywhere ...good luck staying open for long after all the bad reviews they are getting here. And very bad attitude on part of expedia as well to refuse a refund after first promising it initially and I have full recorded proof of that.
