"Wonderful week,relaxing with a great snorkelling experience,Set in beautiful surroundings right by the sea. Comfortable sun loungers and towel service ... " Plus
4 juin 2023 par Guest Relations
Dear Guenter,Thank you for choosing Fort Arabesque for your holiday and taking the time to write down your feedback concerning your recent holiday in our property.Please be assured that we will share your feedback with the responsible department heads to initiate improvement measures. Please accept our personal apologize that some aspects did not meet your expectations.We are very happy that overall, you had a lovely stay in our hotel but we will definitely work on all your comments to further improve our hotel.We hope to welcome you back again soon in Fort Arabesque for better experience.Warm regards,Hotel Management
4 juin 2023 par Guest Relations
Dear Dominik,First of all, we would like to seize the opportunity and thank you for such a warm detailed review about your vacation in Fort Arabesque and your kind words of joy, which are of high importance for us at all times.We do always value all our esteemed guests and our hotel team is doing everything possible to guarantee them a most delightful and unforgettable stay.We are impatiently looking forward to host you again, please consider Fort your home away from home.With best regards,Guest Relations Service
19 févr. 2020 par Jackie
thanks for the review
18 oct. 2018 par Karma
Dear Esteemed Guest, We were honored to serve you during your stay at the FORT, we are really happy that our services were accepted by your good-self, and we promise to keep-on the progress on all levels of the hospitality services offered to our guests, looking forward to your next soon stay at "your Home Away from Home" Thanks again for being with us and for spending the time to evaluate our services and sharing your opinion about your latest stay at the "Fort Arabesque Resort, Spa and Villas"
29 mai 2018 par gr
Dear guest, First of all, thank you for choosing Fort Arabesque Resort, Spa and Villas for your stay. And that you took the time to write a review. Unfortunately, you were not satisfied with the room service therefore we apologize. It would been good if you inform us, the Guest relations, directly that we can solve your problem on spot..Your complaint has already been forwarded to the relevant departments. Only through constructive feedback from our valued guests can we continually expand and improve our service and standards. It was our pleasure that you were our guest and look forward to welcoming you soon Isolde Kleinmann guest relation supervisor