This place is amazing! The staff, the facilities and food are top notch! I will warn you, if you have tattoos, you cannot use the public onsen bath. Such a relaxing place and will visit again!
Thank you to the staff who were so kind, accommodating and very friendly!
Nice hillside area for a stroll right on the grounds. The onsen was really nice and well equipped. Food (half board) was also great. Only real downside was that the spectacular view from the lobby was obscured by scaffolding and shrouding for some maintenance project.
Beautiful well maintained gardens with waterfalls and ducks. The outdoor onsens were another lovely feature. The building was undergoing maintenance during our stay but we were compensated with a 1500 yen voucher per person.
The hotel has a lot of facilities & amenities to use. Onsen is great & relaxing. Room is clean and comfort.
Breakfast & dinner have lots of varieties and very tasty.
Just a little long distance from the train station.
Very nice breakfast buffet, lot of choices. Room is clean, size is okay for 4 people to stay. The downsize is the location, which is a bit far from the station. Just keep in mind that you have to pay 150 yens per person per stay at check out for the onsen charges even if you did not use it.
Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB.
When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money.
Buffet variety for dinner and breakfast was great. Live sushi and tempura made in front of you. Huge selection! You also rent by the hour a private onsen which we did. Public onsen was okay. Had steam room and sauna and cold plunge area. Enough lockers and showe stalls. Extra towels and water stations were there. Rooms were big and separate rooms if you have 4 people. Mix of western bed and futons on the floor.
This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside.
The service is also great. Everyone is professional and helpful.
To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor.
I'll definitely stay again!