Parmi les services offerts, vous trouverez un service de nettoyage à sec / blanchisserie, un service de conciergerie et un service d'assistance pour les visites touristiques ou l'achat de billets
Excellent location and comfortable stay together with a good communication and services.
Terrace has a great view at night especially and it is possible to reach many iconic points of Sevilla by walking.
Apartment is lovely in great location. There was nobody at the hoteldoor so we could not get in, there was no contact information anywhere. After waiting for about 1/2 hour luckily there was a guest leaving who told us we should have received an access code, that we never received. The guests was able to fetch a phone number (inside the hotel lobby) once i was able to talk to someone we received the code. This is unacceptable for the price we paid. DisappointedâŠ.
I initially submitted a negative review about the check in experience. I later realized it had NOTHING to do with the staff on site, but rather the communication coming from the main HQ. If only we had received better instructions from them the initial dismay would have been avoided. The reception desk at the hotel is staffed from 9:00-3:00, but check in is at 4:00, so there was no one to brief us about room resources such as trash, cleaning supplies, setting the thermostat, placing a time for breakfast delivery or parking lots. Street parking is basically unavailable, and the Plaza de Cuba lot is very expensive. There is a lot 3 blocks away on Avenida Argentina that is reasonable. All this being said, when Anna arrived the next morning our experience changed 180°. She briefed us and addressed all our concerns. We could finally relax and enjoy all that Casa Triana has to offer. Itâs a great boutique hotel in a wonderful area, away from the tourist bustle but very convenient to all the sights of the historic center of Sevilla. She went above and beyond for us. My wife is wheelchair bound. The hotel is the equivalent of ADA compliant, with wheelchair lift, grab bars and handrails. We thoroughly enjoyed our stay. Sevilla is a beautiful, cosmopolitan city. We would love to return.
This place was wonderful. It was Clean, comfortable, and beautiful. The service was great. Breakfast was such a nice little spread. Lots of restaurants all down the street. We will be returning, i cant wait.