Rooms were clean, beds were comfortable, breakfast was good and the service was amazing!
We truly appreciated our study at this Ruby hotel. We arrived before the check in time and were offered a coffee and water upon arriving. Our room was ready an we were allowed to go in before the check in time! We were not expecting that at all but it felt so caring, since we had been traveling for over 20 hours and really needed a place to rest!
Rooms were clean, staff was very pleasant and helpful. Seemed very organized for only being opened a month or so. Very helpful to organize tickets for attractions, busses, metro or even just looking up directions for you. Would definitely stay again
If the rooms had a tea kettle/coffee and/or fridge I would give 5 stars. The staff are amazing. Bruna, Alessio and Giulia were incredibly welcoming and a wealth of information. Everything is brand new, clean and the bed is comfortable. The lobby bar is very nice. There are âgalleysâ on two of the floors where you can make instant coffee or tea but sadly the âboilingâ tap water was barely hot. Breakfast was ok, but personally, I did not find enough value in their breakfast for the extra price of âŹ20 per person.