2/10 Horrible
Eric
Voyage en couple
4 oct. 2025
Les points faibles : Infrastructures et conditions de lâhĂ©bergement
Donât stay here, beware! This apartment has an absolutely horrible smell, of cigarettes I think or some kind of burn. Itâs so bad you can smell it through the front door as you approach. We couldnât even stand to be in the living room. We washed our clothes there and let them air dry because it was day 7 of our trip through Italy, which was a huge mistake. Our clothes still stink after washing them twice at our next stop. Clothes we didnât even wash there stink just from being in the same suitcase.
We didnât have cancellation insurance unfortunately, so we contacted the representative (from the Vicky company) upon arrival to try to get a refund, and they pretended they had never heard of the issue, which is impossible frankly. After playing dumb like that, they just stopped responding to us. We seriously contemplated spending an extra thousand euros to rent elsewhere for the 4 nights, but decided to tough it out. The bedroom was barely acceptable if you shut the door and opened the window.
The remote entry was also a big problem. As mentioned in another review, this apartment is in a cellular dead zone, so a few times we had a really hard time unlocking the door. One of us would have to be on the street to unlock with cell phone while the other was at the door. So stupid.
By far the worst experience staying anywhere in our lives.
Eric
Séjour de 4 nuits en septembre 2025