This was dirtiest hotel Iâve ever stayed in with an incredibly lazy âbreakfast staff.â Absolutely disgusting. So disgusting that I am leaving my belongings in the garage for a few days before unpacking. The CEO of Wyndham should spend a secret night in this hotel and write a review.
Lights was falling off the ceiling and hair tie and hair in shower , the first room had bed with sheets off so they gave me a new room , i checked out a day early did not stay 2 nights!
Recent remodeling and still remodeling breakfast room, so NO BREAKFAST!
Walls between room and room on floor above are paper thin. Had to ask for a different room cause people in room above me kept stomping and moving furniture for over an hour after I arrived. In the morning I was waiting for my grandson to finish university tests and pick me up for a cross country drive but had to check out at 11. Desk person wouldnât let me keep my bag there so I could leave premises for breakfast and exercise. Wonât go there again.
Terrible. There were people making noise all night long and it never stopped. No breakfast cause Reno but wasn't updated on hotels website. Room was comfortable but with all the noise it was terrible. Do not recommend
There was no breakfast included. False advertisement. The first room had dried feces shoe prints from the bathroom out. We got a another room no soap the toilet leaked, the phone didnât work and there was dirty finger prints on the door and drips of something on the was. Disgusting. Um surprised for a Wyndham
please no one ever go to this property ever again. i booked the hotel for only one night and regretted it the second i checked in. i went to check my room. it was DISGUSTING. the duvet cover had a hole from a cigarette, also had some yellow stains. my pillows had dirty foot prints. the bed sheets were also stained. had a very bad smell. i went to the bathroom to wash my hands. the second i turned on the sink. YELLOW DIRTY WATER WAS COMMING OUT. i left the room immediately and gave the keys back. the lady said that i will get refunded. didnât tell me anything else. do i have to fill out something or not. she just took the keys and said that i will get refunded. mind you. when i was checking in the lady had ZERO customer service. she was talking to me like i was a dog or something. when i went to check out she was not there. i was standing. knocking and yelling at this point to grab someoneâs attention. my friend went to look for her. comes back and said that she is outside smoking. when she came she could barely stand in one place. she was literally high or something. i tired calling them the next day asking for a refund, the guy who was on the phone didnât helps at all. all i heard from him was âmhmâ âuh huhâ âokâ.if i could give this hotel something below 0 i would do that. keep your money away from this hotel please.
The woman at the desk was bored and deliberately unhelpful. Old looking sign announcing âno breakfastâ because of construction even though that is a feature advertised online. The room was nice but small and very thinly walled. Ok for just one night. Would not recommend.
No breakfast. No coffee in the room. No towel racks or hooks. No toilet paper holder. Room was still being cleaned at 4:30 pm. We had a wet floor for hours. Window was a thin leaky pane. No blackout curtains so light shown into the room all night. Vending machine broken. Stairs hard to find.
The pictures on their website were very deceiving. The hotel was under construction and there wasnt any continental breakfast. It definitely wasnt worth the money that I paid for it.