6/10 Satisfaisant
Kathleen
Voyage en groupe
22 mars 2025
Les points forts : Infrastructures et conditions de lâhĂ©bergement
Les points faibles : Propreté, personnel et service, équipements
My friends and I planned this trip together and were meeting up from different places in Canada. Of course the hotel could not know that but when we saw the difference in rooms for the same price, my initial disappointment, which was quite high, only grew.
Our room had a rusty shower and an AC that sounded like an airplane. Our friends, who paid the same amount, had modern rooms with big, bright, clean bathrooms, and their AC was silent. We sweated through every night because it was so hot.
Next, we rarely travel with a ton of cash on us because there are always ATMs around. Also, normally, we are able to change money at the reception or ask service people - bartenders, for example - to give some change so we can provide tips throughout the day. At the Melia, there was an empty ATM. No-one was willing to provide any change until I gave a $20 tip. We asked at the reception EVERY DAY if they could help us and we were given the run around incessantly. I finally got really frustrated and lost my temper and then an employee found me later and slipped me some change. No one else seemed to understand that I wanted to have money to give tips.
We travel a lot and I have slept in rat-infested hovels. I have been attacked by so many mosquitos at some places that the employees had to give me their own allergy medicine, but that was the thing: the employees were nice. At the Melia, no one trusted us. I would never go back despite the amazing beach. (I have run out of space)
Kathleen
Séjour de 7 nuits en mars 2025