Overall good stay, the sales portion wasnât great.
Waste of time, was signed up for one day/time, we arrived at our scheduled time and day, after waiting in long line were told we werenât in that time slot or day. Representative made a mistake, presentation cancelled along with offers, the guy back at sales was obviously bothered with this & also kept us waiting, no consideration at all for us as customers. I was with my 7 yr old son, so after over an hour wait we are now hungry & bored, sacrificed sleep to be there early as asked & threatened to be charged. I finally, told him we were leaving. Despite the confusion on their end we were charged twice & had to dispute charges, all of that was unnecessary when someone is on vacation. I also wasnât a fan of having to drive to other pool area, should offer a shuttle or golf cart rides to pools & rooms, just an idea.