The food, service, staff, and amenities were all great. The less-than-excellent rating is because it was absolutely freezing in the hotel. They explained we were the only guests and so they didnt want to heat the whole place for only two people. They let us put the space heater in pur room for a couple hours, but the rest of the hotel was very cold. I noticed when we went to the restaurant downstairs for dinner, the front door was wide open! Being January in the mountains, it was quite cold so leaving the door open at night made the tiles and rest of the hotel freezing. We woke up and it was warmer outside than it was inside by a few degrees. Very unpleasant when it came to the cold, but everything else was great. Lassan was especially wonderful. He is an amazing cook and showed us around town a little bit. He speaks very good English.
