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"I initially booked a premiere room and all was perfect until we turned everything off and went to bed- apparently all premiere rooms are built behind
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Plus
Nombre de lits1 très grand litOccupation maximale
4 max.
Studio
Nombre de lits1 très grand litOccupation maximale
3 max.
Suite, 1 chambre
Nombre de lits1 très grand litOccupation maximale
3 max.
Chambre « Premier », 1 chambre
Nombre de lits1 très grand litOccupation maximale
3 max.
Note de Aruga Apartments by Rockwell Makati basée sur 1 avis vérifiés
Résumé de l’avis
5,0
sur 5
5.0 sur 5.0
Propreté de la chambre5.0 sur 5.0
Services et personnel5.0 sur 5.0
Confort de la chambre5.0 sur 5.0
État de l’hôtel5.0 sur 5.0
Avis voyageurs sur l’hébergement Aruga Apartments by Rockwell Makati
Tout le monde (1)
5 sur 5
Great stay but avoid the premier rooms
I initially booked a premiere room and all was perfect until we turned everything off and went to bed- apparently all premiere rooms are built behind the elevator shaft. The noise from it and busy road on the other side are unbearable that we had to transfer to an executive suite and pay the upgrade at discounted price.
Other than that, everything was perfect. Every single member of the staff is friendly and helpful. The mall across the street is convenient for everything you need and restaurants. Would still recommend but make sure to request a room away from the elevator and not facing the street to the river.
Publié par Elgin Hero de Zurich, le 11 janv. 2018
Cet avis vous a-t-il été utile ?
Commentaire laissé par : la direction de l’hôtel
21 janv. 2018
par Raizelle
Dear Elgin,
Thank you for your decision to stay in Aruga by Rockwell.
We are delighted that your overall experience has been wonderful especially the genuine care from our team members. Meanwhile, we appreciate your feedback. Rest assured that we will look into this and ensure its improvement.
We look forward to welcome you again in the nearest future.
Sincerely,
Raizelle Bolina
Quality Assurance Manager
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.