From the second you walk into the hotel the staff are incredibly accommodating and welcoming. Nothing was an issue for anyone and check in/out was seamless. The hotel oozes class with the rooms all modern and the on site facilities are fantastic. There is a selection of different cuisines on offer from the hotel restaurants and the roof top is not to be missed. We canât wait to come back and fully experience the away spa and will definitely stay for more than one night.
We booked two twin rooms for our family trip to Edinburgh (2 adults + 2 teenagers). We loved the location of the hotel - seemed close to everything we wanted to do. We liked that it was new and fun - in no way stuffy!
I felt like a movie star during my ten day stay! I absolutely LOVED that we were able to enter a 3 story mall, had at least 12-15 eating options within a minute or 2 walking distance. The staff, top to bottom was PERFECTION!! I will always stay here when I visit Edinburgh! It was the ICON of the city. Thank you for helping us celebrate our birthday with such beautiful letter and star treatment!
Beautiful new building, fabulous facilities, very restful and enjoyable stay. Scottish breakfast a bit dry and tasteless, but otherwise everything tip top.
Lovely stay in the W!
The check in staff and the hostess are 10 of 10 in service. The room was ok.. a bit smaller than displayed on the website but comfortable overall.
The bar upstairs is a must and the drinks are very good.
All that you could expect from a fairly new luxury hotel in the heart of Edinburgh. Courteous and attentive staff, excellent room with balcony, well stocked bathroom amenities, and a delicious room service menu - highly recommend the club sandwich and the haggis bites. Breakfast was a final highlight before checkout. Will definitely stay again.
I was part of a party of four people. The parking is literally right underneath the hotel - lift straight from the car park to the reception.
Food was amazing at the SUSHISAMBA & the atmosphere & views make it an extra special evening.
Our rooms were beautiful. Very comfy beds & all the extras you would expect from a five star hotel.
Finally, Alexander the concierge went above & beyond to help us each day with hints & tips â made us feel extra special. He genuinely wanted our stay to be perfect.
Huge thank you!