Our family of 17 (aged 4-73) loved our stay at Lady Poseidon. Being on the beach was so convenient. The pool was great for the younger kids. Management was responsive to a couple of issues we had. We hope to stay again sometime.
DONâT BOOK THIS PLACE. Find another down the road and youâll be much happier. The property management team does not take care of this home. Despite all the previous reviews saying: âfix the steps, everyone got splintersâ and âthere are no kitchen towelsâ all those issues were still unresolved when we got there. Very disappointing that even after theyâre made aware of these issues there is no change. One day a man with East Islands Property management unlocked the front door and came into the house while we were there. It was extremely uncomfortable, unprofessional and an invasion of privacy. They seemed to have someone at the house every day of our 10 day stay. The icing on the cake for us was when ON THE LAST DAY the pool finally worked and was warm and clean. But then the lawn guy came over for the entire afternoon to make things look nice âbecause the owner was coming tomorrow.â He wrecked the pool with all the grass and dirt and we couldnât swim in it. Itâs so obvious they only cared about it looking nice for the owner and didnât give a rip about our experience. They spent the whole week trying to fix things for the owner at the expense of our trip.
Great Location, Management Good, House Needs Attention
This is our second year in a row vacationing in IOP. Our last years home spoiled us providing so many extras. This home is in a great location, had enough space for our large group of 14 and the deck offers a wonderful evening view and has a nice enough kitchen.
The property management company did their best to take care of all the fixes needed and sent someone out as soon as possible. They were good communicators and friendly. The only thing I would suggest is simple supplies to make renters feel appreciated. Reusable plastic cups/bowls/silverware for kids, cleaning spray & hand soap in the kitchen. Dish rags & extra dish towels, enough for large groups. One or two laundry baskets. Many of us fly in and can't carry these extra supplies.
The home owners need to do some serious updating and maintenance. Overall the house & a lot of furnishings are tired. Broken things that needed fixing during our stay were the hot water. After a plumber came we got better hot water but the kitchen still did not get hot enough water for dishes and dishwasher. We spent the first few days with intermittent hot water and no hot water for showers in all but one bathroom. The Plumber lead us to believe a new unit was needed to totally fix the issues. The ant situation is so BAD. The sign says they spray regularly but we had three locals tell us it should not be that bad. So bad that the ants looked like sand at the bottom of the pool and the kids couldn't play in the yard nor lay by pool without spraying constantly. Ants floated in the pool even hours after the pool cleaner came.
Master Bedroom dishwasher broken. Elevator didn't work on arrival, worked the few times we hauled up additional groceries and didn't work again at checkout. One of the master showers on main floor had a bulging wall and there was a drip in master bathroom from a light fixture that made us nervous and had signs of mold. Small deck upstairs off master needs serious attention as floor appears soft and there were several nails on decking that need to be hammered in or taken out as a hazard. House could use additional silverware (spoons for sure). Sand should be removed from walkway by beach. TV/Internet not working the first day but fixed by day two.
Overall we love this side of IOP and considered re-renting but there are just too many issues and I feel like I would be rewarding bad behavior as owners don't seem to care about the property or their renters.
We throughly enjoyed this home directly on the beach. The view is amazing of the ocean. Pool and hot tub were great for the kids to swim. House is a perfect set-up for a large group, even our young kids. Most restaurants are within a 1.5 mile radius so we rented a golf cart. Wish there were more restaurants and shops closer to the home though. The house is well stocked of bath towels, toilet paper etc. however there were zero beach towels. I also would recommend laundry baskets in each bedroom. There was a mini vacuum too which helped with all the sand. Again the house was great!
This house was great for us. Quiet beach area, easy access, great pool. Everything was exactly as described. A couple of small issues that were taken care of immediately. Will be back.
This house had everything needed for our family (ages 2 - 65) to enjoy a week at the beach. The beach, which was just a short boardwalk from our back yard , was never crowded. The children could go from the beach to the backyard pool with adult eyes always supervising. The large back porch overlooked the beach and was so relaxing and comfortable with the breeze from the water even in a 100 degree day. We thoroughly enjoyed ourselves.
Quiet side den & spacious deck were great & the beach is stellar. Negatives: (1) the hot tub directions are subpar & leaves you guessing & may cost you a night of enjoyment trying to figure it out (what do flashing lights mean?) & (2) one of the home water heaters was set too low so 1/2 of the showers would not get as hot as desired. All said, highly recommend Lady Poseidon. Packing consideration - We found the closest grocery stores to be significantly higher than back home & would've brought some groceries/basics along in retrospect.
We had a wonderful time staying on Isle of Palm. Lady Of Poseidon is a beautiful property and the views are amazing! Nice quiet stretch a beach made social distance easy. Would definitely recommend.