Cambridge Hôtels avec suites

"The staff was too busy to be polite and would answer me as if I was a petulant child, the room was small, with very noisy AC that I had to shut off during the night because I couldn't sleep (but then the room became overheated), the accommodation was basic, bare minimum, and yet I was charged 500$US a night "because of location" I was told... No, it was because of commencement week, and the fact that they decided to take advantage of people. Absolutely scandalous that such a bare-minimum hotel would charge prices like these. We customers are being ripped off. I had to stay for three days and didn't get one smile from the staff... Maybe they saw I was disappointed? I will NEVER go back to a Holiday Inn ever again."