The room was not at all as expected. I honestly donât understand how this place has a rating of 7.6, it was gross. There were so many issues that made our stay extremely uncomfortable.
To start, the bathroom had a putrid smell that was so strong we couldnât even use it. We had conjoined rooms on the bottom floor and ended up having to use the other bathroom instead. The bathroom wall had visible mold, and the paint was peeling off.
In the main room, one of the outlets was melted and unusable a serious safety hazard. The beds were extremely uncomfortable, squeaky, and loud with every move. The towels were stiff, stained, and overall disgusting ,we had to go to Target to buy our own. The floors were filthy; after walking around, my white socks turned completely black.
To make matters worse, during our stay, city officials actually came and closed down the pool for health reasons. That alone says a lot about the conditions of this place.
We barely slept that night because we were so uncomfortable. At 6 a.m., we told the front desk we wanted to check out early and cancel the next night. The man at the desk offered to have housekeeping do a deep clean, but when the cleaners arrived, they were extremely rude. They knocked aggressively like the FBI and demanded that we move all of our belongings so they could clean. That was the last straw.
Overall, this was one of the worst hotel experiences Iâve ever had. The cleanliness, comfort, and professionalism were all far below acceptabl
