The room was special, the view was nice, the bathroom was cool, location great, and the owner was pleasant. The management company SUCKED. They kept us waiting "just a few minutes" for several hours to get in. They wouldn't bring us more towels. The handsoap was empty and broken, and they wouldn't bring another one. Eventually they brought more towels, but not after hounding them for days. We were promised a courtesy room cleaning for our good behavior but the cleaners only cleaned the lobby room and left. They never took out the trash, which you can imagine piled up after a whole week. The used towels also piled up. The bathroom is cool, but water gets everywhere due to the open concept design, so we sacrified a few towels so we didn't slip.. which were never taken out. The management was a mess. We're pretty much done with BNBs for life now.
