The receptionist was bothered to have to check me in, and then was bothered, when I requested to switch rooms after finding a bed bug in the first room. He denied that they had bed bugs, because âwe clean the rooms after every stay.â Be that as it may he should have done more to ease my concerns. He did not even offer a refund.
This is a very underrated property! It is sensational! We loved the room, the continental breakfast was excellent, and, the helpfulness of PK (front desk clerk / manager) was amazing. We felt valued and appreciated. We would definitely stay here again and canât say enough good things about this gentleman and the hotel itself. Thank you for a great stay!
Very comfortable and clean. Owners were very nice and accommodating. Pool area was clean , hot tub could of been a bit warmer but was still nice for relaxing
Clean, big, comfortable room! Only issue was that the hot tub was either not working properly, hadn't been used in awhile, or it just wasn't very clean so we will avoid that if we stay again. Loved everything else about the place and the staff was excellent and very friendly!!
The ice machine wasn't working when I got there, but it was quickly fixed. The refrigerator in my room (104) was not working well. Then apparently some ice fell off and melted on the floor and it seemed to work better after that. I called the front desk when I used the pool and discovered there was no dry towel for me to use and let them know towels were needed at the pool. Several hours later I checked and there still were not dry towels to use. Perhaps they were keeping towels back for the community pool exercise the next morning whic had a lot of participants.