This hotel is outstanding in every way. The property is beautifully designed, the rooms are thoughtfully laid out, and the interiors throughout strike a rare balance: distinctive and characterful, yet entirely harmonious. The overall effect is one of understated, laid-back elegance combined with true luxury.
What elevates the experience even further is the service, which is impeccable from start to finish — warm, gracious, attentive, and genuinely heartfelt. We were welcomed by Andrea on arrival, and throughout our stay he, Franco, and their three female colleagues — whose names I am so sorry not to remember — looked after us with extraordinary care and kindness. We had a couple of unexpected health issues during our stay that required medical attention, and the support we received from the team was exceptional. I cannot thank them enough for how thoughtful and caring they were.
The setting is equally charming: quietly positioned on a peaceful canal, yet within easy walking distance of a wonderful selection of restaurants and cafés.
A truly special place, and one we will most certainly return to.
