Les points forts : Personnel et service et confort de la chambre
Check in horrible
Its was ok..the 1st error was they gave me a hard time to check in..when i paid online it did not say i had to stay 3 days and it lt me pay for my 1 night stay but when i went to check in the hotel said i had to stay 3days minimum and gave me the run around and it too me 30 minutes to get checked in. Then the bathtub was not clean.
Overall property was very close to campus which was convenient. Hotel is located of I20 near plenty of restraunts and shopping options. Hotel experience was good overall they were doing imlprovements during my stay which didnt wffect our stay. Overall should be even better when complete. I would definitely stay there again if my son attends the university.
Itâs not the hotel, itâs Expedia. Had to cancel because of the weather, but I was told it was non refundable. I called well before the normal 24 hour cancellation deadline, but they would have to talk to the hotel and they would email me the response. Never did. I did get it done but with help from the hotel! Thanks Elizabeth!