I booked this hotel because it advertised air conditioning. In reality, the system is locked so rooms can only be set to 26â27 °C. That is far too warm to be considered air conditioning â it only prevents overheating.
When I complained, staff dismissed my concerns, saying the room was ânot warmâ and even claimed I must be âused to a different kind of air conditioning with gas.â This is nonsense: all modern AC systems use refrigerant gas and should cool to 21â24 °C.
To try to justify this, staff showed me the temperature in other rooms â and they were all stuck at the same high level. Itâs not just my room; itâs the entire hotel. Despite explaining that I was sweating and couldnât sleep, I was refused a fan, a room change, or any solution. The receptionist simply shrugged her shoulders, offered no apology, and made it clear nothing would be done.
If you expect real cooling and a comfortable nightâs sleep, you will be disappointed here.
The hotel would have been fine if it wasnât for the air conditioning issue and not being able to sleep well. It is well located and the room was spacious.
