2/10 Horrible
Karen
Voyage en famille
25 juin 2025
Les points faibles : PropretĂ©, Ă©quipements, infrastructures et conditions de lâhĂ©bergement
We arrived at 2:45 on our check in day, was told we may not have clean towels in our room yet. No big deal. Given a 2nd floor room, and the elevator does not work, probably will not be repaired befor Monday. No first floor rooms were available.
Inquired what time the pool closed, 9:30 was the reply. Pool appeared was dirty, so we decided not to use that day. The toilet did not flush, the worker brought a plunger to handle the problem. Told we would have to plunger as needed, informed her I would call her to handle. Surprise found a first floor room available.
Day 2. We come back and think we will just put our feet in the pool, we had saw a worker at the pool earlier. The pool was padlocked, this was just not a pool needing cleaned. Our fire alarm goes off at 1:45am. No answer when calling the front desk. We go over to the front desk, maintenence is not on grounds, she does not have a battery and no ladder. We borrow a broom and knock the alarm down to return to the front desk. The ac sounds like a desiel engine starting up.
If you want a story to tell, stay here. If not, run..
Karen
Séjour de 2 nuits en juin 2025