Management has zero compassion or understanding. Booked in haste (at 8:20pm) as I was trying to get to a close relative who had very little time to live. She died before we even got half way to Campbellford. Despite my grief I phone the hotel to let them know we would not be checking and asked if they could see their way to providing a refund. Was told only hotels.com could authorize that. When hotels.com contacted the Motel they refused to provide a refund. Guaranteed I will never stay at Motel 6 in Campbellford, ever. Disappointing to not be afforded any compassion or good will in a terrible time.
The motel was filled with people who appeared to live there. People were sleeping in tents on the property. The Queen size bed was smaller then a Twin bed. The staircase to get to the second floor was wobbly and felt unsafe.
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We had a wonderful stay at this motel with our children. The backyard was lovely, with decks, a fireplace, a small basketball area, and a playground that the kids really enjoyed. It was a very relaxing space with a beautiful view of the river right from our room. The room itself was spotless, and the staff were extremely friendly and welcoming. Overall, itâs a perfect spot for a family weekend getaway or a friendsâ gathering. Highly recommended !
Viktoria