Great place to stay , definitely recommend staying here. We had a meal at the hotel 1 night and it was a fantastic experience. The Spa at the hotel was absolutely amazing, very clean and staff were very friendly.
The hotel was outdated, so did the room. The receptionist helped us checked in was cold. She did her job well but we could feel that she didnât care much. The hotel hot spring area was also outdated. We were disappointed the first day.
However the next day breakfast was good. (We felt that we were in a different hotel!) The staffs were really nice. We met the owner who is 88 years old. She is a lovely lady! We are glad that we left the hotel at a good note.
100/10! Amazing stay, very friendly staff, beautiful yukata selection for women. The facilities in the hotel were amazing as well. I really enjoyed my stay!!!
Nice hotel in a convenient location though could use some updating. The staff was nice but be prepared to use Google Translate. They gave written instructions on how to wear a yukata though I was a bit disappointed with the selection. I saw much prettier ones on the street. Also it would be good to have a nicer bag to carry things from onsen to onsen. Breakfast and dinner were excellent.
We had a nice stay in one of the deluxe Japanese rooms. It was a treat for us and we felt well taken care of. We chose the half board option and the food and service felt special. The accommodation is just off the main strip but still very close. We really enjoyed our 2 nights. I would have liked to choose between an upper floor or lower floor as I pictured having a garden attached to our open air bath (I am probably being unrealistic so this is on me!), but it was still very lovely!
We stayed for 2 nights. The property is a bit old but the service was very good even tho the front office staff didnât speak English well but at least he tried Abd we could still communicate with him.
The dinners and breakfasts were very good and we were served by a Taiwanese guy working there. We could communicate with him in both English and Mandarin easily.
We loved the Kaiseki dinners and the lovely breakfasts.
The onsen was good because hardly anyone from the ryokan used it. Most of the guests staying there used the 6 popular public onsens (1 was under renovation) offered to us.
Good experience staying in such onsen town with beautiful canal.
Meals wasn't offer during the booking. The disappointment was we were not able to order and pay for dinner when we check-in either. The service counter says they not able to cater as all meals has to be pre-order! By 6pm, almost all shops including restaurants are already closed.