Cozy Retreat | Balcony Views | Trails, Koi Pond & Firepit

This isn’t your average hotel room—it’s more like staying in your stylish friend’s cabin in the mountains.
🪵 Wood-paneled walls for those warm cabin vibes
🛏️ Queen-sized four-poster canopy bed (a little taller than usual, so hop on in)
🚿 Walk-in glass shower
📺 Smart TV with all your favorite streaming apps
🍫 Mini fridge, microwave & Keurig for lazy mornings
🌄 Private balcony with views of the Smokies
We’ve added a few personal touches to make you feel right at home. Pour yourself a coffee, step outside, and just… breathe.

Snacks & Sips
☕ Complimentary Keurig coffee with pods is available in the room and the common area.
🥣 A vending machine in the lobby offers oatmeal, granola bars, soda, and other snacks available for purchase.

Shared Amenities You’ll Love
🏞 The common lounge is a total vibe—floor-to-ceiling windows and panoramic Smoky Mountain views make it the perfect place to sip your second cup of coffee or journal the morning away.
✓ Free parking on premises
✓ Two serene koi ponds
✓ Walking trail & charming chapel in the woods
✓ Outdoor fire pit (BYO firewood)
✓ Common area Keurig coffee station (complimentary)
✓ Vending machine with oatmeal, granola bars, soda & snacks (for purchase)
✓ Observation deck on the third floor—great for stargazing and mountain views
✓ Lobby areas on the main floor and second/third floors to relax or work
✓ All rooms have outlets with USB ports
✓ Seasonal wildlife sightings (yes, even black bears—secure your snacks!)
✓ Three-story structure with no elevator—please pack accordingly
📷 Security cameras are located at:
Outside the main entrance
Inside the common lobby
On the second-floor and third-floor lobbies
Observation deck exterior
All cameras record 24/7 for your safety.

Things to know
• We love this place—and we think you will too—but it comes with a few mountain quirks:
The floors may creak (she’s got character!)
• You might hear your neighbors (the walls are thin, so bring headphones if you’re a light sleeper)
• Expect the occasional ladybug—welcome to the Smokies
• WiFi and cell service can be a little moody out here
• While we would love to welcome everyone, our lodge’s unique design includes stairs and no elevators, making it not wheelchair accessible. In addition, the property may not be suitable for children under 12 due to its setting. We appreciate your understanding.

What to expect
This is a staffless, self-check-in property with no front desk.
🕓 Check-in: 4:00 PM | 🕙 Check-out: 10:00 AM
(Early/late requests? Just ask! $50/hr when available.)
📲 24/7 guest hotline—call or text anytime if you need help
🔐 Custom door code sent before arrival
📷 Security cameras are in outdoor public areas for your safety
🔇 Noise complaints or law enforcement visits will result in your stay being ended immediately with no refund
🐾 No pets allowed
📶 WiFi and cell service may be limited due to the remote location.

Check-in & House Rules
🔐 Easy check-in:
You’ll get a custom door code before arrival—no keys, no meetups. Just show up and let yourself in.
📷 Security cameras:
For your safety and the property’s protection, we have security cameras monitoring outdoor public and indoor lobby areas. Please don’t tamper or disable them.
🐾 No pets allowed:
As much as we love our furry friends, this property is pet-free. If a pet is found on-site, a $200 fee will be charged and your stay may be ended early without refund.
🔇 Keep it peaceful:
We want all our guests to have a restful experience. Any noise complaints or visits from law enforcement will result in immediate cancellation of your reservation without a refund—no exceptions.
📶 Nature's trade-off:
Cell service and WiFi may be slower out here—it’s all part of the mountain charm. Bring a good book or download your favorite shows just in case.

Nearby adventures
When you’re ready to explore, there’s so much beauty just minutes away:
🏞 Great Smoky Mountains National Park – 1 mile
🌌 Cades Cove – 7 miles
🕳 Tuckaleechee Caverns – 2 miles
🚶‍♀️ River Walk & Arboretum – 3 miles
📸 Foothills Parkway scenic drive – 2.7 miles

Final things
• Check-in is self-serve and super easy. Just a door code—no awkward key exchanges.
• Check-in: 4:00 PM | Check-out: 10:00 AM
• Want early check-in or late checkout? Just ask—we charge $50/hour if available.

We’d love to host you. Come as you are, and leave with a little more peace (and a few more photos of that view). 💛

Un petit déjeuner est proposé gratuitement.

Cet hôtel de Townsend est non-fumeurs.