2/10 Horrible
Stanley
Voyage en famille
18 mai 2025
Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de lâhĂ©bergement et confort de la chambre
I walked into the office that smelled like a wet dog and mold. A young girl entered through the door and signed me in having me sign a form stating there was No refund. I asked to see the room before bringing my bags in. She handed me the keys to room 6 and I walked over to view the room. When the room was locked you could grab the doorknob and rattle the door since there was lots of play, so I had no faith in room security. Also the bottom of the door was ragged with a large gap between the bottom of the door and the floor. Viewing the room, the first thing that caught my eye was the TV that was previously mounted, had been ripped off the wall and was sitting on a dresser leaned against the wall. All the furniture was in a state of disrepair and appeared that if you opened the drawer's they would fall apart. The bathroom had a water leak and was on the floor by the sink. My son tested one of the beds that he said had bedbugs. I went back to the office and returned the key informing the office manager we would not be staying there. She advised me that I would still have to pay since the hotel had a âNO REFUNDâ policy. We left and found other accommodations. When we drove past the Dixie Plaza the next few days we noticed that there was a vehicle parked directly in front of room 6 which indicated someone else was staying there during time I had paid for the room.
Stanley
Séjour de 7 nuits en mai 2025