Fantastic Stay ! The hotel staff are incredibly kind and helpful. We stayed here for one month. The location was amazing. Everything was easy to find from this hotel. The hot spring is as well amazing. It felt luxurious to have this hot spring bathtub in our room. Amazing breakfast with lots of verieties. We recommend this hotel to everyone !
I was at the property the day before the rental. No one was there at the front desk. I came back 2 more times and still no one was there. I called the hotel several times and no one answers the phone. WHY? Is this a hotel? This has never happened when I booked with expedia! I was very nervous if the next day when I checked in, the same thing happens so I booked another hotel (through expedia). I would like to have a full refund.