2/10 Horrible
Kevin
Voyage en famille
29 sept. 2025
Les points faibles : Personnel et service et confort de la chambre
0/5
The pillows are small & flimsy like oneâs throw pillows for a sofa.
The bed was thin & on wheels that could skid across the laminate floor
Only 3 of the 4 wheels of the bed touched the floor like a restaurant table that you put coasters under to keep from wobbling
There was an ice bucket, but no cups in the room
The ice machine on our floor was broken
The room was very small, approx 14 x17. For $300 per night, I expected more as Iâve stayed in many nice Hampton Innâs over the last 20+ years.
We stayed 2 nights & our room was not cleaned. We received no fresh towels the second day until I asked for them at the front desk because we apparently had to request towels and a cleaning the night before.
When I asked why my room wasnât cleaned and why I didnât have fresh towels, the front desk pointed me to a sign located off to the side that said:
ATTENTION
HOUSEKEEPING SERVICE NEEDS TO BE REQUESTED THE NIGHT PRIOR
I told the front desk that when I checked in, it wouldâve been nice to tell me that instead of hiding the sign off to the side & that I expected more for $300/night.
The buffet was OK except that at 8 AM each morning, the coffee was no better than lukewarm, as were the eggs and sausage the first day.
The second day, the eggs and biscuits & gravy were warm, but the coffee still was not hot.
Iâll be calling their corporate office & registering a complaint
I will NEVER stay at this Hampton again.
Kevin
Séjour de 2 nuits en septembre 2025
