2/10 Horrible
Peter M.
18 mai 2025
Les points faibles : Propreté
A Wedding nightmare
Upon arrival, the home looked as described. Beautiful ocean views, and a great location. Unfortunately, that is where the positives end. We booked this home for our wedding months in advance, as the listing says âwedding friendlyâ in the title of the property. All guests flew in from out of state to celebrate and stay at the home. We soon began to find out why that was a bad idea. To start, the top floor primary bedroom had inoperable air conditioning. During the days it was 80 degrees in our room according to the thermostat. We were willing to look past that and enjoy the stay in the beginning and try to enjoy our wedding even though my soon to be wife and I were sweating through the nights. We had to purchased a box fan as a way to sleep semi comfortably. At least our guests had A/C on the 2nd floor. Secondly, the pool area: rats were seen running about the pool area and there was no lights in or around the pool which caused an issue for our reception plans which were scheduled to be around the pool and patio. And then the real nightmare happened, the reason I will never use Vacasa again and will advise all others to use a different company. Upon returning to the house from a beach day around 5pm we found all the bathrooms on the 2nd floor were backed up with urine and feces overflowing the bathtubs/showers and spilling out onto the floor and carpet of the bedrooms. Ruining clothes & suit cases of our guests, not to mention the foul smell and disgust. We fumble
Peter M.
Séjour de 3 nuits en mai 2025