Dirty toilet and extremely rude staff during and free check in.
My room had a dirty toilet that seemed like not cleaned for ages, and heavy smoke smell ina. Non smoking room. It took the hotel manager and his staff one full night to get me a different room. Pathetic! Avoid if possible.
Wonderful hotel, spacious premium rooms, great buffet breakfast. Our only issue was the function below our room with a very loud band that reverberated throughout the entire hotel until around 10pm. The management, however, accommodated us the best they could, and i would easily return to stay again.
It was very clean and good facilities in the room. The staff were really nice and helpful. I kept getting locked out of the room, though, and my key card wouldn't work in both elevators. Also, the layout of the hotel was pretty confusing.