The good part first â Sibiu is a beautiful town, and the hotel is well located â an easy walk from the centre.
The customer service we received was atrocious. On arrival, we went in the restaurant entrance instead of reception (our mistake), to be told off like children by the receptionist. He didnât smile once, didnât welcome us, and seem totally unsuitable for a front of house role.
The hotel advert said it had parking available, but this turned out to be parking on the public pavement in front of their gate!
Our room was clean and tidy, but the safe was locked when we arrived, so we couldnât use it.
Worse was to come when we had breakfast the next morning â food which shouldâve been kept chilled was left out in a very warm room, e.g. the 8â10 yoghurts were warm to the touch. We mentioned this, to be met with a shrug. The breakfast choice was limited, with numerous flies walking over the food. The fried eggs were overcooked and locked as if theyâd been sitting out for ages.
If location is your only criteria, then okay, but otherwise we definitely wouldnât recommend the Noblesse Boutique Hotel in Sibiu.
