Unfortunately this has to be the worst hotel stay ever. Even despite only paying âŹ25. RACIST STAFF , POOR CUSTOMER SERVICE AND CONTRADICTIONS THROUGHOUT.
At check in the staff were particularly rude and rushed to deal with us, despite the hotel been very quiet.
The room itself is quite modern , however was located next to a noisy laundry and the air conditioning towers - therefore very noisy. An amount of mould and condensation was around the windows, despite them having double glazing.
Parking is on street, and at a cost of âŹ1 Per Hour, despite the site showing limited parking available as oppose to none.
Breakfast is simple - toast, ham, cheese and some cereals. With Juices, Teas and coffees available.
However , the stay was massively let down by the awful customer service and I mean awful. Staff were racist referring to us as stupid Brits after a genuine complaint.
On the morning of leaving the sewage system gave in... meaning that the bathtub, the sink, toilet and a pipe from the floor started to fill up with excrement. Leaking onto the floor, and into the bedroom space.
Having made staff aware of this, the owner quickly came to the rescue with a wet vac and hoovered it all up, however insisted that I helped him and would not let me leave.
The problem began here! We had nowhere to shower. Staff offered us another shower , however our clothing had been soiled and the shower was from a room that had just been vacated.
When it came to payment, they argued
