The Hotel grounds are stunning and there is a gorgeous view across Robin Hoods Bay. The room we stayed in was dog friendly but a bit dated although it was nice and clean. The mattress was a bit soft for our liking but the rest of the room was fine for a one night stay. The walks you can do from the hotel are amazing so loved the location.
Wir haben das Hotel als Unterkunft wÀhrend unserer Wanderung auf dem Cleveland Way genutzt.
Positiv aufgefallen ist uns die sehr gepflegte AuĂenanlage.
Im Hotel selbst wird aktuell umgebaut. Uns hat das fĂŒr unseren Aufenthalt von einer Nacht nicht gestört.
Das Zimmer war tadellos, das Restaurant vom Raum sehr schön und das FrĂŒhstĂŒck ĂŒberaus reichhaltig.
A lot of building work going on so somewhat noisy and dusty and beautiful panorama restaurant out of use these are the bad points but the good points are the staff especially Ben our server has n the restaurant who was excellent as was the food we love this place and the views are amazing we will certainly be back yet again to see how it is when the renovations are complete
Not very informative. No information as to meal times, Wi-Fi etc. Thought there might be a hotel information brochure in the room, but nothing. Did book for dinner, asked if we could just have a table in the bar and a bar meal. Was told it was the same menu so could go in the restaurant or the bar. The restaurant we found wasnât actually open, so it was the bar anyway and same for breakfast. Overcharged twice for meals and drinks ÂŁ30 extra on tab over 2 days when we had already paid for some of the drinks. Took 3 days to actually sort it out and get it refunded as they said the system locks them out. Nice hotel and surrounding area for walks. Good meals. Didnât get some of the breakfast items we ordered, plus wrong drinks. Relatively quiet whist we were there so if it was busier maybe staff need to be a bit more attentive in what they are doing.
The staff were lovely and clearly tell is was being refurbed.
no clear sign you had arrived
confusing to find your room
19.90 for 2 brandy and baileys and 9.99 for a blooody
The hotel has changed massively since we last went before you ate in the dining room overlooking the bay restaurant has been moved now you see car park don't get me wrong it was very nice but I preferred the old set up it also has no pool now
Absolutely stunning hotel in beautiful grounds with the most amazing views. My dog had a lovely time walking around the gardens .
The breakfast was great and the evening meal was delicious.
The staff were really friendly, helpful and very welcoming.
Hardly noticed the current building works and would reccommend to anyone.
On arriving we found that we could not drive down to the hotel front door to drop off bags as the drive is cordoned off, as it was last time we visited. We had to park approximately 80 yards away and carry our bags in the rain. When we arrived at reception we were told that the lift was not accessible and our room was 2 floors up. Reception offered to carry the cases to the room, but this still meant that we had to go up and down 2 flights of stairs each time we left the room. I am awaiting a hip operation so this was not very good. The restaurant with panoramic sea views, where we like to dine and have breakfast has now been moved to the other side of the hotel, looking down the drive, and no longer a sea view. The bench seating in the new restaurant was not very comfortable at all. We could not get any programmes on the tv in the bedroom. The staff as always were very friendly and obliging. The food was good. The room was clean and tidy. It was a bedroom that has been recently refurbished with sea views. We have stayed at this hotel many times, as we enjoy the panoramic views from the restaurant/bar, but as I have previously said, this has now been changed. Will we book the hotel again in the future is doubtful.
Lovely staff who moved me to another room without fuss when my room smelt of new paint. Fabulous location and superb views from the restaurant and gardens. Generous coked breakfast and great staff here too. Some parts of the hotel were shut off due to refurbishment but this didn't affect my stay.