Avis vérifié
2/10 Horrible
Voyageur vérifié
17 févr. 2021
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The owner of this hotel attempted to have me cancel my prepaid booking with Expedia and pay him directly at least twice as much as I had originally paid. Then he claimed my original booking was at a different hotel in a different town even though the address and phone on my Expedia confirmation matched his location.
He refused to allow me to check in. He intended to keep the nearly $800.00 that I had prepaid for a two week stay and also intended for me to drive at 11pm at night as a single female traveler to seek out this “other” hotel in a town that was at least 45 minutes away.
He was deceptive, dishonest, and drunk. After two and a half hours of forced negotiations, the staff honored the booking only after the owner must have passed out.
At the same time, rather then accommodate me at a different hotel, Expedia made me personally wait and fight to stay at a place that was inhospitable and literally under constant construction.
I endured scathing stares every time I had to see the owner for 2 weeks. I could not find another hotel at the same rate with a kitchen in the area. Additionally, I was not offered a refund so I felt forced to stay.
I only write this to inform travelers that this could happen again. I feel bad for the rest of the staff as they were kind. I would sincerely advise you to think twice before choosing this hotel. I believe the character of the owner is highly unlikely to change and I would hate for this to happen to anyone else.
Voyageur vérifié
Séjour de 15 nuits en janvier 2021