The resort is nice, good location and amenities. Two bedroom+two bathroom apartment was outdated, but ocean view was magnificent. There was mold in a bathroom, no surprise because there is no fan in there. We didnât have robes in our place, although it was mentioned in the description.
The resort is quiet and it has the best view of the ocean. It's clean and service is prompt. The pool is very clean, good size for adults and children. We love that our spacious unit had w/d, full kitchen and balconies on both floor of the unit.
We weren't impressed with the restaurant though. We only went to sanderlings for breakfast. After we sat down, we noticed the coffee mugs that were set at the table were dirty. They weren't used. They just weren't washed well. Lipstick mark was on one of them. We didn't get any coffee. After the food arrived, we accidentally knocked the small planter that was on the table. Dirt from the pot was spilled onto one of the plate and half of the food was contaminated. It was our fault for knocking it over but the waiter chuckled and said "I don't know how to help with that" and didn't offer to help. Just took away the dirt we cleaned up from the table and didn't even replace the napkin he took away. Didn't ask if we want a new plate to be replaced.
Love the beach access and that it wasnât too crowded even on the 4th of July. The pools and hot tubs were nice. Enjoyed Sanderlings restaurant and the fireplace in the main lobby.
I wanted to share some feedback regarding my recent stay. While weâve always enjoyed visiting your property because of its peaceful and relaxing environment, unfortunately, this visit did not meet our expectations in terms of service.
We had to call multiple times just to reach the restaurant for room service, and it took three separate calls before housekeeping finally came to clean our room. When they did, the staff mentioned someone would be by shortly to drop off fresh towelsâbut no one ever followed through.
We genuinely enjoy staying at your hotel and appreciate the quiet atmosphere, but I was disappointed with the service we received this time around. I hope this feedback can help improve future guest experiences.
The property was very nice. I loved the walking trails and the views of the ocean. The golf carts to and from the beach were very much appreciated. It was great to have the use of the sports club. My family enjoyed playing tennis there. The room was spacious and I loved all the amenities. My only complaint was that it was quite dusty in the bed room and living room.
Overall, I feel Seascape was understaffed and in a time warp. They need a refresh. If you going to stay and use the sports options maybe it is a good deal, but for comfort and cleanliness it needs a total rehab.
Couldnât get into our room for 30 minutes after arriving even though check in was an hour before we arrived. The bathroom was dirty and although we said 4 people staying with us there were not enough towels.
It was great. Only thing was that the room above bathroom was right above our bedroom and when they took a shower either late night or early morning it was very loud. Other than that it was really nice. It is a complaint only an observation.