6/10 Satisfaisant
Stephen
Voyage en groupe
18 févr. 2025
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
If anyone remembers the Ballard Inn of 10, 15 or even just five years ago, then you'll be hugely disappointed by what it's become. The Kirkwood group which now owns it is supposedly looking at renovations, but to us it looked like they were barely trying.
The rooms and common area are still well maintained, and the housekeeping staff is great, but that's about it. Dining, which is what the Ballard Inn was always known for, is almost non-existent. There hasn't been a restaurant now for over three years, and breakfast has become little better than a grab-and-go. Whereas before there were several great options each morning, plus pastries and muffins, now there's only one meagerly portioned daily "special." If you ask for toast or muffin with that, you're told there's no bread, and that you should "go across the street" to the local bakery. Want fruit? There is some, but the hotel doesn't even put out plates to put it on, just plastic cups. Coffee is help yourself, and if you want a latte or cappuccino, the response again is, "go across the street."
Even with how bad the Ballard Inn has gotten, we might still be tempted to stay again if it were reasonably priced. But instead the Kirkwood Group has jacked up prices to almost ridiculous levels. We've stayed at the Ballard Inn every single year for literally 20 years, but this will have been our last visit.
Stephen
Séjour de 3 nuits en février 2025