8/10 Bien
Samantha
Voyage en famille
27 mai 2025
Les points forts : Propreté
Les points faibles : Services et équipements
I really liked the place/setting. Unfortunately, things were not in our favor. We arrived 4:30pm Saturday for Mem day wknd, and had never received the email expected 24 hrs before check in. I had to search for the office. I got checked in, & received a map to our 2 bedroom cabin with the wifi pw. We went to rest after a day of driving, then realized too late that we only had 3 bath towels for four of us, and the office closed at 6. No problem, this sometimes happens in hotels and my youngest used one of the 2 hand towels to dry off. Next morning, we left in a hurry to explore, and I briefly wondered if they had maid service (nothing was explained at check in). There was no door tag provided for us to refuse cleaning. We returned after 8pm to our beds remade and the floor swept. In the bathroom were 2 clean folded bath towels, 1 hand towel and 1 wash cloth. Yes, I was extremely annoyed that someone would see that we used every single towel the previous night and then leave us half the towels. We used a bunch of paper towels to dry off after showering. I will also mention that we shower twice a day. Overall, I wouldâve loved it, but it was just not a comfortable stay, and I like comfort. If I expected sub par service, I couldâve brought all my own supplies and been a bit happier. As it were, the mattress was hard, bathroom floor was cold, no vent fan, 1ply TP, eatery closed. Blankets kept us warm, though, water hot, & AC was nice. Cabin could use many updates, but it was clean.
Samantha
Séjour de 2 nuits en mai 2025
