While getting into our room, someone in our party dropped a large water bottle. The dropping of the bottle created a loud noise and shortly after someone from the hotel staff entered the room under the assumption there was a fight going on in the room. At no point was there a fight going on and the hotel employee did not knock before entering the room. When we explained what had happened, the employee was argumentative stating the noise they heard wasnât created by a water bottle. At the very least, a knock on the door was warranted prior to entering our room.
Also, I was not a fan of the remote checking process. The individual on the stream was difficult to understand.
The rooms were nice. I have no complaints about them.
However, due to the other happenings, when we return next year, we will not be staying here again.
