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3,0 sur 5
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"A pleasant visit except for one thing that was a bit disappointing My wife is profoundly deaf and relies upon subtitles when watching tv. Our subtitl ... " Plus

Par un voyageur vérifié, le Wed 25 Oct 2023

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Chambre avec lits jumeaux, 2 lits une place

Nombre de lits 2 lits 1 place Occupation maximale 2 max.
77 €* par nuit/chambre 16 juin - 17 juin

Chambre, 1 grand lit, accessible aux personnes à mobilité réduite

Nombre de lits 1 grand lit Occupation maximale 2 max.

Chambre Familiale, chambres communicantes

Nombre de lits 1 très grand lit Occupation maximale 4 max.

Chambre, 1 très grand lit (Super)

Nombre de lits 1 très grand lit Occupation maximale 2 max.

Chambre, 1 très grand lit

Nombre de lits 1 très grand lit Occupation maximale 2 max.

Note de Hampton By Hilton Rochdale basée sur 1 avis vérifiés

Résumé de l’avis
3,0 sur 5 3.0 sur 5.0
Propreté de la chambre 0.0 sur 5.0
Services et personnel 0.0 sur 5.0
Confort de la chambre 0.0 sur 5.0
État de l’hôtel 0.0 sur 5.0

Avis voyageurs sur l’hébergement Hampton By Hilton Rochdale

Famille (1)
3 sur 5
A pleasant visit except for one thing that was a bit disappointing My wife is profoundly deaf and relies upon subtitles when watching tv. Our subtitles wouldn’t work and staff realised nobody’s worked either So this was rather shocking but nobody showed any empathy towards her? To me this was very much how lots of people view deafness almost as a minor disorder !! I can assure you it’s very serious indeed and things like subtitles matter very much to a deaf person.

Publié par le 25 oct. 2023

Cet avis vous a-t-il été utile ?
Commentaire laissé par : la direction de l’hôtel

26 oct. 2023 par Luisa

Thank you for taking some time to share your review, as well as for, once again, having chosen the Hampton by Hilton Rochdale for your stay. I am very sorry to know that our hotel did not meet with your expectations on this occasion, and for that I would like to present my sincerest apologies. Kindly be assured that we raise a ticket for the subtitles on the tv- and we are working on it. I would like to reinforce that your review was greatly appreciated and assure you that we are continuously improving our services and facilities to keep being the first choice in our city. I do hope that you will give us another chance to change your opinion. Kind Regards,

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.