We were disappointed from the start at the not so nice surroundings with a path behind the hotel very smelly from garbage and dead animals rotting in big bushes uncut. The hotel was v hot when we arrived, no air-con in the lobby and we were put by the older lady, the owner, in the basement first in an awful room with an underground view, bare walls, bad beds. When we inquire about the hotel rating and told her that will contact our operator she found us another room, much nicer at a higher floor. She was much friendlier and more helpful after. However the truth has to be told. The floors were not ever cleaned over 2 weeks we were there, although towels and bed sheets were replaced regularly. We were happy with the bedding. We were asked by the lady owner to pay âŹ5/day for the air con when it says included in the room description. We eventually paid and contacted our operator to get the refund.The food was poor, a few eggs and either a greasy omlette or boiled eggs, cereal and a tired tomatoes and cucumber plate and another with some peaches and later water melon. The ham pieces we were taking them to feed a dog behind the hotel. Good coffee and cocoa powder to make hot chocolate. The lady's teenage son had sometimes to deal with hotel issues. A very nice lad. The lady was becoming more welcoming and we left feeling kindness towards her and her son. Needs to change lots of things to make the hotel 3 stars. The hotel has potential, but the mentality of people needs changing.
