Nice enough hotel and decor. Our room at the front was hot and noisy with the traffic, my mum's back room was super quiet and cool. Our shower was too hot and my mum's was too cold. Our bathroom cold tap didnt work.
On arrival, EV charging point didn't work which we were relying on, despite the website advertising it. Enquired and simply told doesnt belong to them but not working. Whole place felt like it was in decline rather than on the way up but having said that, for the price, it was nice enough. Lots of character and charm with all we needed. Garden was beautiful. Weekend evening staff were lovely. Breakfast ok, coffee not so much. Few pastries left at 9.15 (finished at 10), asked if restocking, said no because they'd been serving since 7. Helpful with food intolerances. Had the tomahawk steak which was a real 'push the boat out' treat - definitely needed more salad but otherwise incredible and perfectly cooked. Expensive food and drink but very nice. Would book again for one night due to the price but not with high expectations. Aesthetically pleasing stay :)
We were lucky to have a garden room and it was a bonus to have our own space outside.
Very welcoming receptionist when we arrived and when we checked out
Room was spacious and clean, though there were stains on the carpet. Breakfast was substantial and arrived promptly. Dinner was good, as long as you like steak.
Expensive for what it is. The room was tired, and other than the location had little else going for it. I eaten at restaurant in past, and that was great but hotel experience was let down.
Hotel quite dated. Breakfast good but no hit water. Have to book another hotel to get ready for a wedding. Lady on reception not helpful said having problems with water pressure. Waited iovver 30 minutes, still no hot water
The reception staff were very welcoming and helpful. Excellent location, although the carpark is very small and was fully occupied by the time I arrived. Customers using the hotel restaurant. Public parking is nearby at ÂŁ1 a night. The room was very clean and well presented, however some of the furniture is rather tired looking. There's a good choice of quality tea, coffee biscuits and bottled water in the room. I'm very happy with my stay. Sadly I had to leave early and missed the breakfast.
I have stayed many times and usually an excellent experience, however this time in the twin room (24) not so good. It is clearly the accessible room and has a door directly to the car park. However this seems to be an internal door and had a horrendous draft. That teamed with the two main radiators in the room either not working at all or barely working led to a rather uncomfortable stay. The staff kindly gave me an electric heater to use which did help. Perhaps not the best room for winter!
The hotel is lovely the majority of the staff were more than helpful and very accomodating... one member called the day after my stay and sounded on the phone a little like she didnt want to be there but all others were amazing.