I totally get that youâre frustrated, but it might be more effective to express your feelings without being rude. You could say something like,âIâm really disappointed that my reservation wasnât honored after booking three weeks in advance. This is unacceptable!â That way, you still get your point across without burning bridges. What do you think?
I loved the swimming pool and the people who work there were more than AMAZING, I had such an incredible experience there and is only 10 minutes away from Sandy Beach .
My family and I love this place, staff and management are awesome always there at your every need and going above and beyond to make your stay relaxing. You are away from the beach itâs about a 10-15 minute drive but very well worth it if you are not trying stay in the party seen that Rocky point offers. This is my second time staying here and we enjoy it very much, the kiddos get to enjoy the swimming pool after theyâve had a long day at the beach. This place is very secure so it makes us feel at ease. Rooms, lobby and in general the whole place is very clean. They are constantly cleaning and sanitizing the area so it makes it even more enjoyable. I am very impressed and would recommend this place to anyone.
Thank you Hotel Hacienda Monarcas for the hospitality.
Al registrarme, no se me explicĂł la metodologĂa, para solicitar el servicio de limpieza en la habitaciĂłn, por tanto un dĂa no se aseĂł, ni se cambiaron toallas, ni ropa de cama, ni se dejĂł agua. Salvo esto Excelente trato y servicio.