Overall, the stay was fine in terms of cleanliness, location, and room quality. The service was not satisfactory. There was a coffee station set up in the reception, but coffee was never available. I was there at 8 am and they said they have run out of coffee for the day. How can a hotel run out of coffee at 8am? Secondly, there was extra charges if you needed fresh towels the next day, so we chose not to opt for that. Finally, the lady at the reception was very unfriendly. While checking out, I returned her one key card, and she rudely said - "I need both key cards back, or else I will charge you for it". I mean, in this day and age, people just leave at checkout time. I at least had the courtesy of informing her we were checking out. Normally, people just toss the key cards or take them with. Anyway, this encounter was weird. Overall, comfortable stay but strange service vibes.
