6/10 Satisfaisant
KB, Wisconsin
18 juil. 2013
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de lâhĂ©bergement
Good location, but....
We stayed at Corto Maltes for a week, starting 7/8/13, room 204. The place has "good bones" but needs some upkeep to be really top-notch. A new coat of paint would be a start. This is a condo that is rented out by the owners and managed by the staff at El Faro - those folks were pleasant but did not solve some of the issues that needed attention. The electronic equipment wasn't functioning (tv in the master bedroom didn't work, tv in the living room was semi- functional, stereo was balky) but El Faro staff couldn't help. We had to sign for an elaborate inventory list of items included in the condo, but many items were missing. Housekeeping services were reliable, but didn't include washing dishes. There was a dishwasher, but no Cascade or similar product. It would have been nice to know this ahead - we just had a few glasses and coffee cups- no big cleanup job, but had to buy product to wash the few things we used.
No paper can be flushed in the bathroom. Would have liked to know this ahead, as this is not the case in other hotels and resorts in the area.
The bed was very firm and had a plastic layer that made for a very hot, damp night's sleep.
Bar with loud music - right below our patio and room. This was enjoyable most of the time.
Wi-Fi was only available intermittently, on the balcony.
Washer, but no dryer.