2/10 Horrible
Voyageur vérifié
29 juin 2019
Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de lâhĂ©bergement et confort de la chambre
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Ridiculous! At check-out,we were penalty HK$1,000 because the table was off paint, but this happened before we checked in, because the shape of the damage was the same as the house decoration.They said the boys from Korea had the same problem in another table also penalty 5,000 baht. There are many mosquitoes in the house, more than in the urban area, and many mosquito bodies in the house are not cleaned before check-in. And they said they could provide a one-day cleaning service, but did not provide until the end of our seven-day journey. And one day there were strangers who went to the pool without notice. Although they didn't have to enter at the main entrance, because the pool could enter from the side door, we were all scared. They said that the pool had warm water, but it didn't. At the time of check-in, they used 30 minutes to tell us the rules. We follow to the rules within seven days, and they all punish us for HK$1,000. The problem is not our responsibility. This is my worst experience of rent house. I will definitely not recommend it to others to prevent being deceived!
Voyageur vérifié
Séjour de 5 nuits en juin 2019
