Our stay at this hotel was unfortunately very disappointing. When we checked in, our keycards had not been activated, which caused problems getting into our room. Once inside, we discovered several cleanliness issues: there was hair in the shower, the bathroom foot rug was damp as if it had already been used, and the towels had black stains on them. There also appeared to be mold growing on the bathroom ceiling. Even the complimentary shampoo and body wash had clearly already been used, and there were fingerprints on the mirror. Although I would normally request a room change, it was late and we were exhausted, so we decided to stay.
However, restful sleep was impossible. At around 3 a.m., loud noise from the store next doorâunloading pallets and operating a forkliftâkept us awake for hours. The room was extremely noisy.
We chose this hotel specifically for the included breakfast, but that was disappointing as well. The waffles didnât taste good, and even the syrup was poor quality. Overall, the experience did not meet our expectations.
