Totally filthy from the moment of arrival. Entire hotel smelledđ«. Room had someoneâs panties hanging in the shower!!!! Leftover used soap in the shower. Never ever going here again.
Lobby was nice but there was a leak in the hall that looked like it was coming from the ceiling w/ out wet floor sign. Sofa bed looked terrible and nasty and the bed sheets were tore and stained. Liked the 24 hour airport shuttle
There was no dryer in the room, and the lobby and hallways were very hot. Also, the pool (not the jacuzzi) had a lot of bubbles floating around, which was unpleasant. The breakfast menu was very monotonous, and I didn't want to eat it. There were no napkins provided in the breakfast area. I could see people arguing with the staff at the counter. Overall, it was very poorly prepared, so I can't help but give it a low rating.
Quick overnite stay. Room was clean & bathroom was good.
The hotel needs updating (paint & carpets).
Didnt get to the pool or hot tub.
Would stay again. Parking was tight late at night. Lots of restaurants in the area & shopping.
I was missing toilet paper AND a toilet paper holder as it was ripper off the wall. I had to go to the desk to collect toilet paper and found out they couldnât fix the holder.
I came across a few bugs in the room
At check-in I was clear I needed my work card charged instead of my personal card I had to use for deposit. They insisted it would be fine (asked and clarified multiple times) only to find out at checkout they didnât do it but promised me theyâd refund and fix it if I paid for the fees with my other card. We are now 3 days removed from the situation and they still havenât refunded it or emailed me either receipts. Iâve contacted them a few times and each person assured me theyâll take care of it.
The stay was ok but if your trying to stay for more then one day pack your own towels bc they do not provide them and when you ask for more they make you bring your used ones to them and then only give you one towel for your family of 3 also itâs super hot in the lobby, swimming pool area and in all of the hallways shower doesnât have very good pressure and the pull out couch didnât even have a sheet on it
The pull out bed was so bad , I had to rent another room for my son. The ceiling leaks. Was there 3 days an never had either room cleaned or asked if we needed more towels or anything. A they didnât return the 50$ deposits for the room keys . Even though I return both.
THE ROOM WE CHECKED INTO HAD A COUCH THAT WAS FILTHY WITH STAINS EVERYWHERE. THE WOODEN TABLES WERE ALL DIRTY AND DUSTY, THE HEADBOARD WAS DIRTY WITH STAINS. THE BATHROOM WALLS WERE PEELING AND HAD TOILET PAPER LEFT FROM THE LAST GUEST AND ANOTHER ROLL THAT WASN'T EVEN FULL. I HAVE NEVER BEEN SO DISGUSTED IN MY LIFE. WE WERE GIVEN ANOTHER ROOM THAT HAD A BETTER COUCH BUT WE STILL ASKED FOR COVER TO PUT OVER IT BEFORE SITTING ON IT, THE WOOD WAS STILL NOT CLEANED WELL, THE WHOLE COVER FELL OFF OF THE AIR CONDITIONER AND HAD THE EXACT SAME PROBLEM WITH THE BATHROOM TOILET PAPER ONLY THIS TIME 1 HALF USED ROLL ONLY AND PAPER PEELING OFF OF THE WALLS. THE CONTINENTAL BREAKFAST WAS PITIFUL, HARDLY ANYTHING AT ALL, NO FRUIT AND THE EGGS WERE ROUND, FLAT AND HORRIBLE. I HAVE USED THIS HOTEL BEFORE AND IT WASN'T LIKE THAT BUT WILL NEVER USE IT AGAIN. THEY NEED SOME MAJOR UPGRADES.
The hotel was in really poor shape. The couch was torn up and threadbare. I wouldn't even consider sitting on it. I was there less than 12 hours and someone got stuck in the elevator, which smelled like burning electrical wires and rattled excessively like it was about to come apart. What seemed like half the fire department was there trying to get them out at 4am. I went down for the airport shuttle at 4am and the other person waiting stated she had asked for a wake-up call and never got it, presumable because there was only one employee there, running the front, dealing with the crisis and driving the shuttle. The parking lot was littered with garbage.
The couch in our room was so dirty we get we could neither sit on it nor place our stuff on it. The pillows were lumpy and small. The bathroom was clean, and the bed was clean. The curtains were too short for the window so the light outside the window could not be blocked. The veiled curtain was dirtyâŠhad stains on it. It was one of the worst hotels we have ever stayed. We didnât dare eat the free breakfast imagining the kitchen to be as bad as the room.