2/10 Horrible
Michelle
29 sept. 2025
Les points forts : PropretĂ© et infrastructures et conditions de lâhĂ©bergement
Les points faibles : Personnel et service
Okay, so I'll start out by saying that most of our stay was really fantastic until the end and I will never be coming back here. We stayed 1 night on a Friday. We (me, my husband, and our daughter) were greeted by a super nice man at the front desk. He explained everything about the hotel from the pool, gym, and the breakfast, ect. Our stay was good, nice bathroom, fridge, microwave, and tv. We got breakfast in the morning and it was surprisingly good.
So the bad part. Our family packed up. We picked up all the trash and gathered all of the linens and towels into the corners. We checked out. And this time it was an older lady at the front desk. She didn't even say hi or greet us or even smile. We told her we're checking out and I asked if we could have the 50$ deposit back. She immediately told me that we were smoking in our room and it smells like smoke snd she could barely walk in there. We were incredibky confused and told her that my husband does smokes but he goes outside and I don't allow it inside (I don't like the smell and second hand is horrible for you and plus it's obviously a hotel. You dont do that there unless you have a smoking room). And she told us we were lying and we won't be allowed to stay there anymore. She said she shouldn't even give us our deposit back but she would and it would be the last time. I told my husband to drop it because we got the money back as he was trying to talk to her about it. It was completely unfair and disrespectful to accuse u
Michelle
Séjour de 1 nuit en septembre 2025